Privacy Policy

To provide comprehensive corporate, immigration, and business consultancy services, we collect several different types of information for various operational and legal purposes.

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact, identify, or legally represent you ("Personal Data"). Personally identifiable information includes, but is not limited to:

• Identity & Contact Details: First name, last name, phone number, and email address.
• Address & Location: Full physical address, State, Province, ZIP/Postal code, and City.
• Corporate & Legal Documentation: Passports, company establishment deeds, corporate tax structures, and business credentials necessary for processing immigration or corporate setup.
• Digital Footprint: Cookies and Usage Data.

B. Usage Data

We automatically collect information that your browser sends whenever you visit our website ("Usage Data"). This Usage Data includes:

• Your computer’s Internet Protocol address (IP address), browser type, browser version, and specific pages of our website that you visit.
• The time and date of your visit, the unique time spent on those pages, unique device identifiers, and other technical diagnostic data.

C. Tracking & Cookies Data

We use cookies and similar advanced tracking technologies (such as beacons, tags, and scripts) to safely track user activity on our platform and hold vital session information to optimize your security.

Cookies are files with a small amount of data which may include an anonymous unique identifier sent to your browser from a website and safely stored on your physical device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, certain critical portions of our legal and corporate service platform may become inaccessible.

Examples of cookies we use:

Session Cookies

Used exclusively to operate, protect, and maintain our active Service.

Preference Cookies

Used to safely remember your language preferences, service selections, and various localized settings.

Security Cookies

Used strictly for advanced security purposes, user verification, and fraud prevention.

International Living One Touch utilizes the collected data for robust operational, administrative, and legal purposes:

• To deliver, verify, and maintain the integrity of our digital and offline Services.
• To formally notify you about regulatory alterations, system updates, or changes to our Service.
• To securely manage client portfolios, immigration tracks, and business registrations.
• To provide efficient, responsive customer care and administrative support.
• To gather technical data and analysis so that we can consistently monitor and improve our website’s user experience.
• To proactively detect, isolate, prevent, and address technical or cybersecurity vulnerabilities.

Your information, including Personal Data, may be transferred to—and safely maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Indonesia and choose to provide information to us, please note that we securely transfer all data, including Personal Data, to Indonesia and process it there under applicable local regulations. Your explicit consent to this Privacy Policy followed by your submission of such information represents your absolute agreement to that transfer and processing.

International Living One Touch will take all steps reasonably and legally necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will ever take place to an external organization or foreign country unless there are adequate, vetted controls in place regarding the security of your data and personal information.

International Living One Touch will never sell, lease, or unsecurely distribute your Personal Data to third parties. We may disclose your Personal Data in the good faith belief that such rigorous action is strictly necessary to:

• Comply with an active legal obligation, subpoena, or direct government mandate from Indonesian authorities (e.g., Immigration, BKPM, Tax Office).
• Protect, litigate, and defend the intellectual property, rights, or physical property of International Living One Touch.
• Prevent, trace, or thoroughly investigate possible wrongdoing, fraud, or compliance breaches in connection with our website and Services.
• Protect the personal safety of users of the Service, our staff, or the general public under emergency circumstances.
• Protect the platform against severe legal liability, claims, or lawsuits.

The total security of your private data is of paramount importance to us. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we actively utilize commercially acceptable and legally recognized encryption standards to protect your Personal Data, we cannot guarantee its absolute, impenetrable security.

We may employ verified third-party companies and specialized individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform administrative or legal-related services, or to assist us in analyzing how our platform is utilized.

These third-party entities have strict access to your Personal Data only to perform these highly specialized tasks on our explicit behalf and are bound by rigorous non-disclosure agreements (NDAs) prohibiting them from disclosing or using it for any other purpose.

Web Analytics & Performance Tracking

We use third-party Service Providers to monitor, secure, and analyze the use of our Service.

Google Analytics

A web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service, sharing this data with other Google services. Google may also use the collected data to contextualize and personalize advertisements within its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Our Service does not address and is not intended for anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or legal guardian and you are fully aware that your child has provided us with Personal Data without your consent, please contact us immediately. If we discover that we have inadvertently collected Personal Data from children without verified parental consent, we will take immediate, irreversible steps to remove that information from our servers.

We reserve the right to update or modify our Privacy Policy from time to time to align with new legal structures. We will promptly notify you of any modifications by posting the newly revised Privacy Policy directly on this webpage.

We will let you know via email and/or a prominent notice across our digital Service platform prior to the change becoming effective, and we will update the "effective date" located at the top of this Privacy Policy accordingly. You are strongly advised to review this Privacy Policy periodically for any adjustments. Changes to this Privacy Policy become legally binding and effective the moment they are published on this page.

If you have any questions, compliance inquiries, or data removal requests regarding this Privacy Policy, please contact our legal administration desk directly via our website contact portal.